Frequently asked questions
Have a question? You may find the answer below.
If you can't find what you're looking for, please get in touch and we'll be happy to help.
Frequently asked questions
Products
What sizes do you offer for babies and toddlers?
We offer a wide range of sizes starting from newborn (0–3 months) up to toddler sizes. A size chart is available on each product page for easy reference.
What materials are your products made from?
Our pieces are crafted from high-quality, breathable, and 100% cotton to ensure maximum comfort and safety for your little ones.
Shipping
Where do you ship?
Standard shipping within New Zealand typically takes 3–7 business days. We also offer express shipping options at checkout for faster delivery.
How long will my order take to arrive?
Standard shipping within New zealand typically takes 3–7 business days. We also offer express shipping options at checkout for faster delivery.
Returns & Exchanges
Can I return an item?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Still have a question?
We're always happy to help.
